HDFC Bank Complaints: Have a complaint or review on HDFC Bank? Go ahead, post it on our exclusive HDFC Bank consumer complaint board. Your complaints, whether on banking accounts, lost or missing credit /debit cards, access to loans & deposits, insurance or investment, or internet banking, describe it precisely and detailed as possible. Your complaints and reviews will not only help HDFC Bank improve its service, but will also inform and enlighten other consumers like you.
HDFC Bank Facts
About HDFC Bank
1) HDFC, which stands for Housing Development Finance Corporation Ltd, began operations in India in the year 1994.
2) HDFC is the fourth largest bank in India.
3) As of 2011, HDFC had over 2200 branches in about 1174 cities.
4) Customers in over 800 locations have access to Telephone Banking.
5) HDFC also has a network of some 7110 ATMs across India.
6) HDFC Bank was the first bank in India to launch an International Debit Card in association with VISA (VISA Electron).
7) As of March 2011, the private bank had over 16.6 million debit and credit card users.
8) HDFC’s products include savings deposits, current deposits, fixed deposits, lockers, credit cards, Forex & trade services, investments & insurance, preferred banking, private banking, loans, wealth management, among others.
9) The bank offers loans for home, education, health care, profession, business, automobile and more.
10) As of 2011 the authorized share capital of the bank is Rs. 550 crore.
11) HDFC Bank has won several awards that has recognized it for being the ‘Best Bank in India’.
12) HDFC employs over 55,000 people (as of 2011).
HDFC Bank Customer Service
1) HDFC Bank is headquartered in Mumbai.
2) The customer service of HDFC Bank across all major cities in India can be reached at 1800 22 4060 (toll free) or 6160 6161 (prefix area code).
3) For credit card complaints, call 044 – 23744704.
4) To reach the customer service through email write to [email protected].
5) For complaints or queries on loan products, write to [email protected]
6) For complaints on credit cards, write to [email protected]
There are several ways of reaching the HDFC Bank customer care. You could have your complaint or query addressed by calling their telephone helpline. If that dint help, you could contact the bank through email. In addition to that, letters could be posted directly to the head office or branch. None of this helped in reaching the authorities at HDFC Bank? Relax, ConsumerBoard.org is here to listen to you and forward your valuable comments.
Some of the common requests or complaints customers having account with HDFC Bank make include delay in opening new accounts; lost or missing debit/credit cards; access to HDFC internet or mobile banking; inaccurate account statements; registration to bill payment services; delay in getting auto or home loans; or unavailability of insurance or investment services. If neither calling nor emailing helped in resolving your problem, don’t forget to mention it on our complaint board.
Besides posting your complaints on HDFC Bank, the ConsumerBoard.org also gives you the opportunity to review the bank. Your valuable reviews and ratings shall judge the service of HDFC overall – whether quality, customer service or value.